What Our Customers Say!

 Joel's expertise as a piano technician, attention to detail, and professionalism have been invaluable to us as we care for our new fleet of Kawai pianos, including studio grand pianos, upright practice pianos, and the Shigeru Ex Kawai concert grands. He is always willing to go the extra mile to meet our needs, providing exceptional service that complements our academic program and ensures the success of our concert events. 

Dr. Toni Anderson Chair, Professor LaGrange College

LaGrange, GA

“Joel Haasenritter has been my piano tech of choice" since I first worked with him over ten years ago. Joel possesses a passion, gifting and expertise as a piano tech that I have never encountered in anyone else, and I wish I could have him apply his "magic touch" to every piano I would ever play! Honestly, on more than one occasion I've played pianos and thought, "This sounds like Joel Haasenritter tuned this piano," only to find out later that, in fact, he did! I would recommend Joel Haasenritter without reservation not only for his expertise and artistry as a tech, but also for his integrity, flexibility, and the pleasure of working with him.”

David Carnes, Pianist

Atlanta, GA

“For over a decade Joel Haasenritter has been an integral part of my piano studio business. From the inception of his tuning/technician business he has been sought after by public and private businesses for his professionalism, attention to detail, dependability, honesty and talent. He not only assisted me in preparing pianos at FUMC in Buckhead but has worked closely with me in my own studio as well as servicing the instruments of students and churches with whom I am affiliated. I give him complete credit for finding the instrument of my dreams after years of search!    I have come to appreciate his work ethic and expertise over the years as he has proven himself time and again. His extensive training internationally has brought him the respect of noted performers and other instructors. I highly recommend Joel and would be happy to speak with anyone considering using his services.”

Shannon Bryan, Piano Teacher

Tyrone, GA

“Joel Haasenritter and Sound Piano Services, Inc. have served Oglethorpe University for several years as the only authorized piano technician for our historic Mason & Hamlin concert grand.  It is a valuable instrument used in our concert series which includes guest artists and ensembles, as well as student performing groups.  Since the late 1980's, we have had a standing agreement to present the gold medal winner of the Gina Bachauer International Piano Competition every three years; their artists are inevitably pleased to play this significant instrument and comment on its preparation for their concerts.  Those compliments go directly to Joel Haasenritter and his colleagues at Sound Piano.   

They have provided expert tuning, maintenance, repair and advice in a timely and highly reliable fashion for both our concert instrument and, more recently, all pianos on campus.  As a result, I encouraged the music staff at my church to engage Sound Piano's services for our worship instruments as well as the instrument used critically for our chamber music series.  They, too, have been delighted and placed repeated trust in Mr. Haasenritter's judgment.  He provides exceptional expertise, a broad range of resources, excellent value, and a genuine love for what he does.  I cannot recommend anyone more highly.”

W. Irwin Ray, Jr., D.M.A. Former Director of Music Oglethorpe University

Atlanta, GA

“We use Joel for piano tuning every six months.  After trying several local tuners over the years for our baby grand piano, Joel is by far the most thorough and knowledgeable of them all. It is obvious that he really cares about doing the best job for each client and has a great attention to detail.  He is always pleasant, calls to confirm each appointment, and is consistently on time.  Our piano has never sounded better and the work he has done for us exceeds our expectations in every way.”

Julie and John L., Private Residence

Atlanta, GA

"Joel has one of the most refined ears I have had the pleasure to work with.  His ability to find nuance and potential in any note is absolutely incredible and his natural grasp of how to shape the overall sound of the piano is unmatched. What stands out equal to his ear is his personality. Joel is one of the most elegant people you will ever meet. He has worked with all of our artists and all rave him as a person and master artist craftsman. I recommend Joel for any and all activities!"

Brian Hermanson, Former Executive Director Cobb Symphony Orchestra

Kennesaw, GA

“I think it all comes down to TRUST. In Joel Haasenritter, I know that I have found someone whom I can trust with the well being of our pianos. His years of experience have inculcated in him a love for the instrument and a knowledge of how to care for it. If you value your piano highly, I recommend you call Sound Piano Services.”

David R. White, Artistic Director and Conductor The Georgia Boy Choir

Atlanta, GA

“Joel Haasenritter is a piano technician you can trust for professional, conscientious service. He has a gifted ear and a keen understanding of piano technology. Pianos are very temperamental creatures but Joel is always able to tame them with his talents. I started working with Joel in 2003 when he did some heavy duty regulation and voicing of my personal Steinway L. In my business of doing on-location recording Joel is my go-to-guy for all of my high profile piano recording projects. When the sound has to be perfect, my piano technician has to be Joel!”

William Ward, Recording Engineer/Producer

Suwanee, GA

“Joel has been my piano tuner for several years. I teach piano full-time at home for a living, so the quality of his work, and his reliability, are important to me. I need someone who is well-trained and experienced in all aspects of piano tuning, maintenance, and repair, and Joel certainly fits that bill. What I also value about Joel are his work ethic and the pride he takes in providing superior customer service in every way he can think of – he always takes time to do a thorough job of tuning, always inquires about any other issues that he can solve for me, always returns phone calls and emails promptly, is always punctual, reliable, professional and friendly. And I know that when Joel leaves the house, my piano will be beautifully in tune and a joy to play.”

Jenny Sutton, Piano Teacher

Roswell, GA

"Joel is nothing but professional.   He is a true artist, and respects others like him.   Therefore, his work is unsurpassed."

Scott Atchison, Music Director/Organist Peachtree Road United Methodist Church

Atlanta, GA

“I am happy to recommend Joel Haasenritter as a piano technician. He is always prompt and courteous and does a good job.  Joel will make an appointment way in advance to accommodate my busy schedule as a piano teacher and mother. He is a very trustworthy individual. I recommend him to all my students.”

Debra Dickensheets, Piano Teacher/Music Director Lutheran Church of the Ascension

Atlanta, GA

"When Sound Piano Services began taking care of the instruments at our church, my notions of piano tuning and piano technician were forever expanded. Joel's knowledge of every component of this complex instrument informs his efficient and accurate manner of service. In addition to this knowledge base, Joel has a fine ear and brings each instrument in beautiful tune consistently. He has guided me in maintaining the pianos under my care between visits, and is always helpful and available for advice and to answer questions. I recommend SPS and Joel without reservation."

Brad Hughley, Former Organist/Choirmaster St Bartholomew's Episcopal Church

Atlanta, GA

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